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Meet the Team with 200 years of Volkswagen knowledge!

People like dealing with people. There's no replacement for hands on experience and knowledge. Between our 22 strong team here at M J Warner Volkswagen we have 200 years of it.

We have a bit of fun but also work extremely hard to provide an industry leading service. So, here we are, some of the people behind this site - pretending we're not having our pictures taken...

Steve Phillips is the owner and Managing Director of M J Warner Volkswagen, the family run Volkswagen Retailer. Steve was a Director of 4 Volkswagen & Audi dealers in Essex before buying M J Warner. He has 22 years with the brand. Steve enjoys time on the golf course - especially the 19th hole (that's the bar, for you non-golf loving folk).

Nigel Gray - General Manager and VWGenuineParts Editor. Nigel has 18 years Volkswagen experience as a Service Advisor, Service Manager and now General Manager. Nigel writes all the content and makes the videos for the VWGenuineParts website. A gadget lover and Apple's best customer.

Peter Bingham - Parts Manager. With more than 30 years with M J Warner Volkswagen he'll have the answer when it comes to VW parts. One of his two lads, Shaun, also works for the business. Let's hope he doesn't follow his trend in hair style. AutoGlym that head Pete!

Ben Harris - Service Manager. Previously with Peugeot (poor lad) and now 11 years with M J Warner. Ben's team is consistantly in the top 25% of Volkswagen UK performers.

David Brothers - Sales Manager. David isn't your average salesman. He has a BA hons degree in Business Management. He doesn't wear sheep skins and is a thoroughly nice bloke. Like we say, not your normal sales type!

Rob Walker - Accident Repair Centre Manager. Affectionately known as 'Penfold' amongst his colleagues, Rob is a highly experienced accident repair specialist leading a team of 7 staff. An exhaustive passion to achieve perfection = A true superstar.

Tom Smith - Senior Customer Advisor. After 7 years fronting the Service department Tom knows most of our customers on first name terms. He's recently passed his Volkswagen Qualified Service Advisor assessment with flying colours. He's in training to become a Service Manager in one of our future dealers. If you want to experience outstanding customer service, talk to this guy. Good looking fellow ain't he?

Shaun Bingham - Customer Advisor. We said it was a 'family' business. Shaun is Peter's son. Shaun's been with us for three years and has experience in both service & parts following a 2 year spell with a multi-franchise parts department. He keeps us all sane with his witty one liners. The joker of the pack.

Steve Jack - Master Technician. Steve is one of only 400 Volkswagen qualified Master Techs in the UK. 12 years in a rival dealer he's finally seen the light. Steve does our workshop control and can't be beaten when it comes to technicial talk, or talking in general.

Geoff Naumburger - Qualified Technician. Geoff is about to undertake his final 15 days off site training and assessments to join Steve on the list of elite VW Master Techs. Geoff has been working on Volkswagens for 10 years. Mk2 Golf driver.

Sean Loffman - Technician. Now with 7 years of experience with Volkswagen, Sean started with us as a trainee on the highly respected Volkswagen Apprenticeship Scheme. Sean spends all his spare time in the gym. He says he pumps iron but we think it's just that their tele's better than his. Drives a rather tasty white Scirocco.

Jordan Green - Apprentice Technician. A local lad and a rising star in our company. Focused, enthusiastic and bright. Peeps like him go far in our business. Drives a blue Skoda Fabia VRS. Well, nobody's perfect.

Mandy Brett - Accounts & Sales admin. Super efficient, hard working and a lovely lady to work with. Her Mum makes some cracking cakes for the boys too. Thank you Mum Carole x

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